Shipping Policy

Stolen or lost packages that have been marked delivered or signed for are not the responsibility of The Switch Mount. The Switch Mount will do its best effort to work with the customer to locate the package(s).

 

The Switch Mount cannot guarantee delivery dates. It is the responsibility of the customer to provide a suitable address upon checkout to receive the order.

 

The customer is responsible for any duty owing on delivery, if applicable. Please note items outside Canada and the USA are shipped DDU. Should the parcel be returned to The Switch Mount due to being refused, undeliverable or due to an address error, the customer will be refunded once the items are received back at The Switch Mount office, MINUS any fees incurred by return shipping of the undeliverable parcel.